Get Relax  /  Legal

PRIVACY
POLICY

Last updated: January 2025

01 — Introduction

Welcome to Get Relax. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit getrelax.store or make a purchase from us.

By using our website, you agree to the collection and use of information in accordance with this policy.

02 — Information We Collect

We collect information you provide directly when placing an order, creating an account, or contacting us:

  • Full name, email address, phone number, and delivery address
  • Payment information (processed securely — we do not store card details)
  • Order history and product preferences
  • Communications via email or WhatsApp
  • Device and browsing information collected via cookies
03 — How We Use Your Information
  • Process and fulfill your orders and send confirmations
  • Communicate about your purchases, returns, and queries
  • Send promotional emails and offers (opt out anytime)
  • Improve our website, products, and customer experience
  • Comply with legal obligations and prevent fraud
04 — Sharing of Information

We do not sell, trade, or rent your personal information. We may share data with trusted partners who help us operate:

  • Courier and logistics partners for order delivery across Pakistan
  • Payment gateway providers for secure transaction processing
  • Email marketing platforms for communications (with your consent)
05 — Cookies

Our website uses cookies to enhance your browsing experience and help us understand how you use our site.

You can control cookies through your browser settings. Disabling cookies may affect certain site functions including the shopping cart.
06 — Data Security

We implement industry-standard SSL encryption and security measures to protect your data. While we take every reasonable precaution, no method of internet transmission is 100% secure.

07 — Your Rights
  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Opt out of marketing communications at any time
08 — Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review periodically.